Terms & Conditions

Welcome to Buddy Wizard Sdn. Bhd. By accessing or using this website, You agree to be bound by these Terms & Conditions. If You do not agree with any part of these Terms & Conditions, please discontinue the use of our website and services.

Definitions

For the purposes of these Terms & Conditions:

  • “Company” (referred to as either “the Company”, “We”, “Us”, or “Our” in these Terms & Conditions) refers to Buddy Wizard Sdn. Bhd.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to Buddy Wizard Sdn. Bhd., accessible from www.buddy-wizard-sb.com.
  • “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acceptance of Terms

By accessing, browsing, or using this Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms & Conditions and all applicable laws and regulations.

If You do not agree with any of these Terms, You should immediately discontinue using the Service.


Eligibility

You represent and warrant that You are at least 18 years of age or have the legal authority to enter into binding agreements under the applicable laws.

If You are using the Service on behalf of a company or organization, You confirm that You have the authority to bind that entity to these Terms & Conditions.


Products and Services

Buddy Wizard Sdn. Bhd. supplies motor vehicle parts, components, supplies, tools, and accessories.

All product descriptions, specifications, photographs, and other information displayed on the Service are provided for general informational purposes only. While We strive for accuracy, We do not guarantee that all descriptions, images, or specifications are completely accurate, current, or error-free.

The Company reserves the right to modify, discontinue, or update any Goods without prior notice.


Orders

Submission of an Order does not constitute acceptance by the Company.

All Orders are subject to verification, product availability, and approval.

The Company reserves the right to refuse or cancel any Order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incomplete customer information
  • Violation of these Terms & Conditions

Pricing

All prices displayed on the Service are subject to change without prior notice.

The Company reserves the right to correct any pricing errors or inaccuracies at any time, even after an Order has been submitted.

Applicable taxes, where required by law, will be included or displayed during checkout as applicable.


Payment

Payment must be completed using the payment methods accepted by the Company.

Orders will only be processed after successful payment confirmation.

The Company reserves the right to suspend or cancel Orders where payment cannot be successfully verified.


Shipping

Shipping is governed by the Company’s Shipping Policy.

By placing an Order, You acknowledge that delivery estimates are approximate and may vary due to circumstances beyond the Company’s reasonable control.


Returns and Refunds

Returns, exchanges, and refunds are subject to the Company’s Refund & Returns Policy.

Customers should review the Refund & Returns Policy before making a purchase.


Customer Responsibilities

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of Your account, where applicable.
  • Use the Service only for lawful purposes.
  • Not misuse, interfere with, or disrupt the operation of the Service.
  • Comply with all applicable laws and regulations.

Intellectual Property

All content available on the Service, including but not limited to text, graphics, logos, product information, images, icons, layouts, software, and website design, is owned by or licensed to Buddy Wizard Sdn. Bhd. unless otherwise stated.

No content may be copied, reproduced, distributed, modified, published, or used without the Company’s prior written permission.


Website Availability

The Company aims to keep the Service available at all times but does not guarantee uninterrupted or error-free access.

The Service may be temporarily unavailable due to maintenance, system upgrades, technical issues, or circumstances beyond the Company’s control.


Third-Party Links

The Service may contain links to third-party websites for Your convenience.

Buddy Wizard Sdn. Bhd. does not control or endorse these websites and accepts no responsibility for their content, products, services, or privacy practices.

Access to third-party websites is entirely at Your own risk.


Limitation of Liability

To the fullest extent permitted by applicable law, Buddy Wizard Sdn. Bhd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of or inability to use the Service.
  • Delays in delivery.
  • Product unavailability.
  • Website interruptions.
  • Errors or omissions in website content.
  • Unauthorized access to customer information resulting from events beyond the Company’s reasonable control.

The Company’s maximum liability shall not exceed the amount paid by You for the relevant Order giving rise to the claim.


Indemnification

You agree to indemnify and hold harmless Buddy Wizard Sdn. Bhd., its directors, employees, affiliates, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising out of:

  • Your breach of these Terms & Conditions.
  • Your misuse of the Service.
  • Your violation of any applicable law or the rights of any third party.

Force Majeure

The Company shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Labour disputes
  • Transportation disruptions
  • Internet or communication failures

Performance of obligations will resume as soon as reasonably practicable.


Privacy

Your use of the Service is also governed by our Privacy Policy.

By using the Service, You consent to the collection and use of information in accordance with our Privacy Policy.


Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

Any disputes, claims, or legal proceedings arising out of or relating to these Terms & Conditions or the use of the Service shall be subject to the exclusive jurisdiction of the competent courts of Malaysia.


Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.


Waiver

Failure by the Company to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or any other rights available to the Company.


Changes to These Terms & Conditions

Buddy Wizard Sdn. Bhd. reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website. Continued use of the Service after changes have been posted constitutes Your acceptance of the revised Terms & Conditions.


Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Address:
23, 1st Floor, Jalan Bayu 2, Taman Tunku Putra, 09000 Kulim, Kedah, Malaysia.

Email: buddy-wizard-sb@outlook.com