Privacy Policy

At Buddy Wizard Sdn. Bhd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Definitions

For the purposes of this Privacy Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us”, or “Our” in this Privacy Policy) refers to Buddy Wizard Sdn. Bhd.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to Buddy Wizard Sdn. Bhd., accessible from www.buddy-wizard-sb.com.
  • “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Enquiry details submitted through our contact form
  • Technical information such as IP address, browser type, device information, and website usage data

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries
  • Process quotations and orders
  • Provide customer support
  • Improve our website and services
  • Communicate important updates regarding our products or services
  • Comply with applicable legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information.

We may disclose your information only when necessary:

  • To service providers assisting us in operating our website or business
  • To comply with legal obligations
  • To protect our legal rights or prevent fraud

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve functionality.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.


Data Security

We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.


Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw your consent where applicable

To exercise these rights, please contact us using the information below.


Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.


Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage you to review this Privacy Policy periodically.


Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Address:
23, 1st Floor, Jalan Bayu 2, Taman Tunku Putra, 09000 Kulim, Kedah, Malaysia.

Email: buddy-wizard-sb@outlook.com